HOW IT WORKS

Step 1

BROWSE

Select from a wide ranges of designer dresses and clothing for every occasion either online, on in our showroom in Melbourne.  

If you're in Melbourne, It's highly recommended that you book an appointment to try the dress on before making a decision. There are more options in the showroom.

You can start with a minimum 45 minutes paid-appointment to try 4-5 dresses on. You're welcome to extend appointment to 1 hour and even longer.

If you choose to proceed with a rental selection, the appointment fee will be credited towards the cost of your choice.

If you do not proceed with any selection on the day of your appointment, the fee is non-refundable.

Step 2

BOOK

Make your choice, then check availability of your selected item(s) by clicking on our calendar.

  • Dispatch date means the day we ship the item from Melbourne. Please note this is not the event date.
  • Return date means the day you need to put the item in the post office. It's highly recommended the return date is straight after the event date.
  • Event Date : Should always be the day before the Return Date. In this way you allow more time for item to reach you by post.

To simplify the process, We only have one rental period, 7 days. Please make sure your dispatch date and the return date are falling within weekdays (not weekends).

The followings are the recommended dispatch and return date from Monday - Friday.

  • Event date on Monday this week, Dispatch date on previous Wednesday, Return date on Tuesday this week.

  • Event date on Tuesday this week, Dispatch date on previous Thursday, Return date on Wednesday this week.

  • Event date on Wednesday this week, Dispatch date on previous Friday, Return date on Thursday this week.

  • Event date on Thursday this week, Dispatch date on Tuesday this week, Return date on Monday next week.

*****Please note Express post is highly recommended for Thursday event. If you're not sure you can receive it by Thursday on time, Please DO NOT go ahead with this rental service.*********

  • Event date on Friday / Saturday / Sunday this week, Dispatch date on Tuesday this week, Return date on Monday next week.

If you are located in a regional area or certain states (WA, NT, TAS), we recommend an express shipping as it may get to you sooner. Please make sure the return date is right after the event date.

*****We close on public holidays and Christmas period from

18th of December 2024 - 2nd of January 2025*****

For Christmas special renting period, The following applies 

1. All booking for Chrismas period have to be done by phone or email. Online booking is not valid from 17th Dec.

2. For all the events happening between Fri 20th Dec -  Wed 1st Jan 

  • The Dispatch date: Tue 17th Dec 2024, Return date: Thu 2nd Jan 2025

3. The rental fees stay the same as normal 7 days period.

Please check our recommended dispatch and return date for Public holidays to all states.

Step 3

WEAR

Look and feel amazing at your event with unique designer dresses.

  • Alterations are not permitted. The bond will not be refunded if any alteration is made on the dresses.
  • If the dress is too long, It is your responsibility to make sure the hem of the dress is not damaged during the event.
  • Please make sure the dress is in the original condition when it is return so that your bond will be return within 24 hours.

Step 4

RETURN

Slip your rental in the pre-paid satchel included with your rental package, drop at any Post Office on your rental return date by 12pm AEST. 

No need for dry cleaning, we do all that for you, and we will take care of the rest.

Bond will be refunded within 24 hours after the dress is returned to our showroom and the inspection is completed to show it is in an original condition.